Contact Information
Southwestern Illinois Board of REALTORS®
[email protected] or 618-227-1980

Course Description
This powerful course equips real estate professionals with the strategies, communication skills, and ethical frameworks to deliver world-class client experiences in today’s evolving market. Through practical tools, real-life scenarios, and interactive discussions, agents will explore what buyers and sellers truly value—and how to meet those expectations with clarity, empathy, and professionalism. From negotiation tactics to closing problem-solving, this course redefines how agents demonstrate value, build trust, and become indispensable partners in the home buying and selling journey. 

9:00am-12:00pm