Contact Information
NorthWest Illinois Alliance of REALTORS®
[email protected] or 815-395-6777

Course Description
When conflicts arise, resolution efforts begin with an understanding of the rights and responsibilities licensees have as outlined in the Code of Ethics, Illinois License Law and the local MLS rules and regulations. The REALTOR options for informal and formal dispute resolution systems will be discussed: complaint filing with IDFPR, Ethics and Arbitration hearings, Mediation, Ombudsman and the Citation Program.

9:00am – 12:00pm